"Packshifts Relocation Pvt Ltd" is referred as "The Company" and the customer is referred as "The Client" in all below points
The Company always strives to pack and move The Client's goods/ items professionally with utmost care and deliver on time at the most competitive price.
Find below our terms and conditions, most of which are generally followed by all standard and reputed packer mover companies PAN India.
"The Company follows a very simple method to Bill The Client for shifting their goods/ items from one city to another:
Based on same, it is the discretion of The Company to decide whether The Client's consignment will be shifted exclusively in a separate vehicle or as part load in a large vehicle along with other client's goods/ items.
Note : In case of shifting between 2 cities involving large distance, the shifting is always done via large vehicles. In case The Client's consigment consists of only few goods/ items, it is always transported as part load and this costs lesser as compared to an exclusive separate vehicle and is beneficial to The Client."
The Client is advised to pack and carry with themselves, all their valuables such as jewellery, hobby collections, cash and important documents such as lease agreements, property papers, bank documents, medical records, medicines, insurance papers and other important things of sentimental value. The Company will not be held responsible for the loss of any of these items.
The Company executive, will do a physical survey at The Client's premise, atleast once, to review all goods/ items to be packed and transported.
The Company charges the transportation cost, in the estimated quote, based on the present prevailing rates and same will be charged on actuals at the time of transportation. Octroi charges wherever applicable will be charged extra as per actuals in advance.
The Company will additionally charge 5% GST on the total final Invoice amount.
"The Company advises The Client to mandatorily opt to insure all their goods/ items. The Company offers 3rd party insurance and The Client can claim a maximum upto 3% of declared value of their goods/ items. The Client need to pay the full amount of Premium value alongwith final Invoice amount on the day of Shifting before loading is done. "
The Company WILL NOT entertain any claim from The Client or pay The Client against any claim, if The Client had not opted for Insurance/ Carrier Risk.
The Company require The Client to pay 15% of the estimated quote total Invoice amount in advance at the time of confirming the order. The Client can make the Payment via A/c Payee Cheque, Demand Draft (DD), Internet banking (NEFT/ IMPS), Online using Debit card, Credit card, Swipe Machine using Debit Card, Credit Card, Wallet, UPI. The balance amount as per the final quote Invoice amount post completion of total packing should be made on the shifting date before loading of goods into the vehicle. The mode of payment for final balance amount is Demand Draft (DD), Internet banking (NEFT/ IMPS), Online using Debit card, Credit card, Swipe Machine using Debit Card, Credit Card, Wallet, UPI and CASH. The Company WILL NOT accept payment via Cheque from The Client, towards final balance amount payment.
In case the client wish to complete total packing of all goods/ items and keep it ready for shifting and then do the actual loading and shifting few days later, the Company will require the client to pay 50% of the estimated quote total invoice amount in advance at the time of confirming the order. The Client can make the Payment via A/c Payee Cheque, Demand Draft (DD), Internet banking (NEFT/ IMPS), Online using Debit card, Credit card, Swipe Machine using Debit Card, Credit Card, Wallet, UPI. The balance amount as per the final quote Invoice amount post completion of total packing should be made on the shifting date before loading of goods into the vehicle. The mode of payment for final balance amount is Demand Draft (DD), Internet banking (NEFT/ IMPS), Online using Debit card, Credit card, Swipe Machine using Debit Card, Credit Card, Wallet, UPI and CASH. The Company WILL NOT accept payment via Cheque from The Client, towards final balance amount payment.
In case The Client require to change the Packing Date, due to an unforeseen situation, The Client will have to inform The Company formally, minimum 24 hours prior to the already scheduled Packing Date
In case The Client informs The Company formally to change the Packing Date, directly on the scheduled Packing Date itself, The Client will have to compensate The Company for the conveyance and work loss charges of the total number of labor and executive visiting The Client's premise. The charges to be deducted will be discussed with the Client and mutually agreed upon by The Company and The Client.
In case The Client require to change the Shifting date, due to an unforeseen situation, The Client will have to inform The Company formally, minimum 24 hours prior to the already scheduled Shifting Date
In case The Client informs The Company formally to change the Shifting Date, directly on the scheduled Shifting Date itself, The Client will have to compensate The Company for the conveyance and work loss charges of the total number of labor and executive visiting The Client's premise. The charges to be deducted will be discussed with The Client and mutually agreed upon by The Company and The Client.
In case The Client require to cancel the Shifting, due to an unforeseen situation or change in plan, The Client will have to inform The Company formally, minimum 24 hours prior to the already scheduled Shifting Date. In such a case, The Company will refund the entire 15% advance payment recieved from The Client within 48 working hours.
In case The Client informs The Company formally to cancel the Shifting, minimum 24 hours prior to the already scheduled Shifting Date, and The Client had already got the entire packing done earlier i.e. prior to Shifting Date, then, The Company will deduct the cost of total packing materials used and the packing charges. The amount to be deducted will be discussed with The Client and mutually agreed upon by The Company and The Client. The mutually agreed amount, will be deducted by The Company from the 50% advance payment received from The Client and rest of the money refunded back to The Client within 48 working hours.
In case The Client informs The Company formally to cancel the Shifting, directly on the scheduled Shifting Date itself, The Client will have to compensate The Company for the conveyance and work loss charges of the total number of labor and executive visiting The Client's premise plus advance paid to transporter (if any) at actuals. The charges to be deducted will be discussed with The Client and mutually agreed upon by The Company and The Client. The mutually agreed charges, will be deducted by The Company from the 15% advance payment received from The Client and rest of the money refunded back to The Client within 48 working hours.
In case The Client informs The Company formally to cancel the Shifting, directly on the scheduled Shifting Date itself and The Client had already got the entire packing done earlier i.e. prior to Shifting Date, then, The Company will deduct the cost of total packing materials used, the packing cost, the conveyance and work loss charges of the total number of labor and executive visiting The Client's premise on the Shifting Date. The charges to be deducted will be discussed with The Client and mutually agreed upon by The Company andThe Client. The mutually agreed charges, will be deducted by The Company from the 50% advance payment received from The Client and rest of the money refunded back to The Client within 48 working hours.
Whatever was packed earlier is what will be shifted on Shifting Date i.e. no change in packing list. There will be no change in final Invoice amount.
Additional Items added - There will be a change in final quote and Invoice amount will be revised.
Change in Items i.e. some items which were packed/ selected earlier for shifting has been dropped of the shifting list and instead some other items have been added - There will be a change in final quote and Invoice amount will be revised.
Reduce Items - Some items which were packed/ selected earlier for shifting has now been removed i.e. less items getting shifted - There will be a change in final quote and Invoice amount will be revised.
The Company has prepared the above QUOTATION, considering right standards of packing being followed, usage of best packing materials, usage of professional packing techniques which assures The Client for a breakage free, damage free movement and delivery from once city to another in normal circumstances.
The Company or their agent shall be exempted from any loss or damage through accident, pilferage, fire, rain, collision, any other road, river hazard, any other natural calamity, political exigency.
The Company takes absolutely, no responsibility due to breakdown of vehicle enroutes and of the consequences there of.
On shifting date, the Invoice will publish the estimated delivery date. The Client will have to receive all goods/items within 2 days after arrival at the delivery destination city. Failing to do so, The Client will incur demurrage/ storage charges @Rs.________ per day. Only after The Client pays up the demurrage/ storage charges, The Company will free The Client's goods/ items from the warehouse facility for delivery to The Client's destination premise. The Client will have to pay The Company additional charges towards local transport, loading and off loading to deliver the goods/ items at The Client's destination city premise from the warehouse facility.
"If The Client knows in advance about the delay in reaching the destination city, The Client can opt for Storage facility for all goods/ items at The Company's own or affliated warehouse facility at a cost. The charges will be dependent on the total number of goods/ items and the overall cubic volume space it will occupy in The Company's own or affliated warehouse facility. The charges will be discussed with The Client and mutually agreed upon by The Company and The Client. The Client should pay up the storage charges to The Company, post which The Client's goods/ items will be delivered to The Client's destination premise.Note : The storage charges will increase as the duration of number of days goes higher."
The Client's goods/ items will be delivered at the destination city premise to the the holder of the original Invoice and Goods Receipt. The holder can be the The Client, The Client's family member, relative, friend or any formally authorised representative whose details will be shared with The Company on the day of Shifting.
The Company will not be held responsible for wrong delivery, if The Client provided incorrect/ incomplete/ ir-relevant delivery premise address.
Once, The Company delivers all goods/ items at The Client's destination city premise and The Client approves that complete delivery has been done against the Invoice/ Goods receipt, The Company WILL NOT entertain any claim after that on any account.
"If The Client's goods/ items delivery at the destination city premise, gets delayed in transit,
beyond the estimated Delivery Date mentioned in the final Invoice on the day of Shifting, The
Company will not reimburse any Hotel Stay/ Accomodation charges to The Client upto 25 days from
the estimated Delivery Date.
Note : This generally never happens and can only be a freak incident once in
several cases."
The Company WILL NOT entertain any claim from The Client towards Mental Agony/ Harrasment
"If the goods/ items has not arrived at The Client's destination city premise even after 25 days
post the estimated Delivery Date provided in the Invoice on the day of Shifting, The Client
should formally inform The Company. From the 26th day post the estimated Delivery Date provided
in the Invoice, The Company will immediately pay The Client @Rs.1000/- per day as compensation
until the date where the consignement is tracked and delivered to The Client.
Note : This generally never happens and can only be a freak incident once in
several cases."
During transit, if octroi/ customs/ other government authorities during their routine checks, suspects any illegal goods/ items (for eg. ammunition, explosive materials, drugs, animal skin etc.) and they confiscate it, The Company will not be held responsible for these missing goods/ items (if any). The Client can directly take up their case with the authorities in case these items are required.
All disputes which cannot be settled mutually by The Company and The Client, will have recourse of the court of law.
The Company will appreciate if The Client can provide an advance notice of atleast 7 days to schedule the Packing/ Shifting Date. This will enable to improve the quality and productivity of The Company even further and thereby improving the overall shifting experience of The Client.
All payments to be made in favour of "Packshifts Relocation Pvt Ltd"
The Company does not guarantee for delivery of indoor plants and flower pots.
We do not undertake Electrical, Carpentry and Plumber job. We will provide on the basis of availability and will be charged extra for the same.
The Client should provide minimum 10 litres of petrol/ diesel or enough CNG while shifting Cars. This is required to deliver run the car to the ramp and to The Client's destination city premise doorstep.
The Company WILL NOT transport goods/ items like gas cylinder, cooking oil, ghee tin, liquor, acid, other forms of liquid items, inflammable items, explosive items etc. These items are totally prohibited to ensure complete safety of The Client's goods/items and The Company's transport vehicle and staff.
We will charge extra for any additional services (other than above mentioned services) taken from The Company by The Client.
Other terms and conditions are applicable as mentioned in goods consignment note.
The Company is not responsible for Leakage of air conditioner (AC) gas.
